Earn points with every purchase ✨

For every euro spent, you earn points, 1 euro = 1 point added to your balance 7 days after your order. These points can be redeemed for
rewards.

Complete missions to earn bonus points ⭐️

To earn extra points, complete missions!

• Create a customer account to earn 10 points ✅
• Enter your child's date of birth to earn 10 points ✅
• Sign up to our newsletter to earn 20 points ✅
• Follow us on Instagram to earn 10 points ✅
• Tag us on Instagram to earn 20 points ✅
• Leave a review on Avis Vérifiés to earn 40 points ✅

💡 Please note that some missions require verification from us and may therefore take
a little time to be validated.

Redeem your points for rewards 🎁

Redeem your accumulated points for vouchers. Select your voucher on the loyalty page, exchange it for a promo code and use the code
at checkout.

Access the VIP Club 👑

Our VIP programme rewards you more based on your purchases over the current year. Climb the tiers and unlock special rewards at each stage, redeemable on your future orders.

👯 Mez'amis tier from €150 spent: +€5 voucher for your child's birthday (valid for 3 months on orders of €30 or more)

❤️ Mez'amours tier from €300 spent: €10 voucher for your child's birthday (valid for 3 months on orders of €40 or more)

❤️‍🔥 Mez'addiction tier from €600 spent:

• €10 voucher for your child's birthday (valid for
  3 months on orders of €40 or more)
• a little gift from the Mezamé team tucked into your next order
  (keyring, gloves, wipes…)

Join us now by creating an account!

To enjoy exclusive benefits and earn points, simply create your account. If you already have one, just log in and you're good to go.

How do I sign up for the loyalty programme?

To sign up, head to the
"My Account" section of our website, where you can create an account. Your loyalty account and your customer account are one and the same.

I already have an account with you — how do I connect to my loyalty account?

If you already have an account, simply log in to your existing account to activate
your participation in the loyalty programme.

How can I check my points balance?

Check your points balance in the "My Account" section or directly on
the loyalty page to see your current total.

How can I earn points?

You can earn points through purchases (€1 = 1 point) and missions.

Can I transfer my points to another account?

You cannot transfer points to another account. Points cannot
be transferred, sold or combined with another account.

Do points expire?

Points expire after 2 years

Can points be exchanged for cash?

Points can only be redeemed for rewards.

Do rewards expire?

Generated vouchers are valid for 3 months

How does the loyalty programme work? Every pound spent on our products earns you points, which are added to your account after purchase.

What missions can I complete to earn bonus points?

You can boost your points balance by completing various missions, such as following our Instagram account, leaving a review on Avis Vérifiés, or sharing a photo with us… Discover all our missions here

Are bonus points credited immediately after completing a mission?
Some points, particularly those earned through missions that require our
verification, may take a little time to be credited to your account.
Thank you for your patience.

How can I be notified of new missions?

We'll keep you in the loop as soon as a new mission becomes available!

How can I use my accumulated points?

You can redeem your points for rewards by selecting the option you want on the loyalty page and using the corresponding code at your next purchase.

Can rewards be combined with promotional offers?

Rewards cannot be combined with other promotional
offers.

How long are my rewards valid?

The expiry date is shown on each reward.

What is the VIP Programme and how can I access it?

The VIP programme rewards your purchases made during the current year even more, giving you access to higher tiers and offering you exclusive rewards with every new
level you reach.

How are the VIP Programme tiers structured?

The specific details of the rewards available at each tier can be found on the loyalty page.

How will I know when I move up to the next VIP Programme tier?

We'll let you know as soon as you've been promoted to the next tier!