Your questions

Your questions

FAQ GENERAL

My customer account

How do I create a customer account?

Welcome to Mèzamé! To create an account, click on "My account" in the top right-hand corner of our site, then on "Create an account".

Having an account gives you access to your order history, your wishlist, your personal details, and our loyalty programme.

How do I sign up to your newsletter?

To sign up to our newsletter, simply enter your email address in the welcome pop-up or at the bottom of our homepage. Once your email address has been confirmed, you'll receive a welcome email within the following hours.

Don't forget to check your junk mail — our email sometimes ends up there.

Every month, one lucky winner will be drawn from our new subscribers to receive a €100 gift voucher. The winner will be contacted by email.

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click the "Unsubscribe" link at the bottom of the page.

⚠️ If you're using an adblocker, it may prevent the unsubscribe window from opening. In that case, feel free to contact us by email at hello@mezameparis.com.

How do I delete my customer account?

To permanently delete your Mezamé account, please contact us by email at hello@mezameparis.com.

I've forgotten my password — what should I do?

When logging in, click on "Forgotten password". You'll then receive an email within the next few minutes allowing you to set a new password.

Contact us

How can I get in touch?

Need advice or having a problem with your order?

Head to this form, or reach us by email at hello@mezameparis.com — we commit to getting back to you within 24 hours (working days).

Do remember to check your spam folder after sending us an email, as our reply sometimes sneaks in there!

Can I contact you by phone?

Unfortunately, it isn't possible to reach us by phone. However, we commit to getting back to you within 24 hours (working days).

If you don't receive our reply, we recommend checking your spam folder.

General questions

Where can our products be found?

In order to offer the fairest price possible, and given that our products are made in France, we chose, when we launched in 2019, to sell exclusively direct through our website, with no middlemen.

If you'd like to discover our mats in the flesh (and the foam!), pop into one of the following kids-friendly venues that are kitted out with our life mats:

In the Paris region: Palomano (Clichy, Rueil), Polinsons, Pépite de famille (Colombes), Pomme Maison de Famille (75019), Bambin (75020), Tribu Paris (75009)…

Outside Paris: Palomano (Caen, Metz, Nantes, Grasse), Poussette et Pirouette (Cannes), Studio Chouette (Besançon)...

Do you offer discounts?

Since our launch, we've been committed to offering you a fair price all year round, with no middlemen and no sales, discounts or promo codes.

💡 So what is the "Discount code" field for at checkout?

This field is used to apply:

✔️ Gift card codes

✔️ Loyalty discount codes

✔️ Codes awarded to winners of our social media competitions

Why are delivery costs charged?

📦 Because delivery has a real cost.

We've chosen to be transparent: delivery charges are never truly "free" — they're often simply included in the sale price of products. At Mèzamé, we've chosen not to build them into the price of our items so that you can see exactly what you're paying for.

Do you offer deals for early years professionals?

If you are an early years professional, head over to this page.

I'd like to get a personalised quote for my setting — how do I go about it?

If you'd like a personalised quote to equip your setting, head over to this page.

FAQ ORDERS

My order

Order confirmation

After placing your order, you'll receive a confirmation email containing your order number and a summary of your basket. You can also find this information in your customer account, under the "My orders" tab.

If you don't receive this email after payment, even after checking your spam folder, and the order doesn't appear in your account, please don't hesitate to contact our customer care team at hello@mezameparis.com.

I'd like to change the contents of my order

If your order hasn't yet been picked up by our workshop, we may be able to make a change. Contact us as soon as possible by email at hello@mezameparis.com, and we'll do our best to accommodate your request.

If your order has already been dispatched, you can return one or more items to us. Head to the "Delivery & Returns" section to find out how.

I'd like to cancel my order

Cancellation depends on how far along your order is:

✔️ If the order hasn't been processed yet, we can cancel it and issue a refund. Contact us as soon as possible at hello@mezameparis.com.

✔️ If the order is already being prepared, we'll no longer be able to cancel it. You can however return it to us once you've received it. Find all the details in the "Delivery & Returns".

I received a faulty item or the wrong item

As soon as you receive your order, please check your items and report any issue as quickly as possible by filling in the following form and attaching photos of the item in question to your email at hello@mezameparis.com.

⚠️ If the item has already been used, we cannot guarantee an exchange or a refund.

That said, we're always here to find a solution that works for you!

I'd like to place an order as a gift

To send an order as a gift, simply select the option "The delivery address is different from the billing address" just before proceeding to payment. Your order will then be identified as a gift.

📦 Good to know: The invoice will not be included in the parcel, except for orders sent to French overseas territories or outside the European Union.

Can I add a gift message?

🎁 Yes! You can write a personalised message in the space provided just before checkout. It will then be printed and slipped into the parcel by our workshop.

Payment

Is the Mezamé website secure?

✅ Yes! Card payments are processed via the secure platforms Payplug or Alma. On our end, we never have access to your banking details.

What payment methods do you accept?

We accept payments via:

Credit/debit card

Apple Pay

Alma (pay in 2 or 3 interest-free instalments, from €150)

PayPal (only for orders delivered outside mainland France)

How do I pay with a gift card or a discount code?

To use a gift card or a discount code, simply enter the code in the designated field at the last step before payment. The corresponding amount will automatically be deducted from your order total.

Delivery and returns

Where can my order be delivered?

Mezamé delivers worldwide, except to Russia.

🚛 For the United Kingdom: Due to post-Brexit tax regulations, we only accept orders with a minimum value of €150 (excluding delivery costs).

🚚 For France, several delivery options are available:

GLS Domicile

ChronoRelais

Chronopost Domicile

Colissimo

Mondial Relay (excluding life mat purchases, except for certain areas)

🌍 For international orders, we ship with Colissimo, and depending on the zone, with Chronopost and GLS.

📌 Full details on costs and timescales by geographical zone are available on our Delivery & Returns page.

What are the delivery charges?

At Mezamé, we've chosen to be transparent about delivery costs by charging them separately rather than including them in the sale price. Every shipment has a real cost, and delivery is unfortunately never truly "free".

📦 Delivery charges for mainland France (including Corsica):

Mondial Relay: from €5.60 (parcels <2 kg, 3–5 days)

ChronoRelais: from €7.80 (delivery before 1pm the next working day)

GLS Domicile: from €7 (24–48 hours)

Chronopost 13H Domicile: from €11 (delivery before 1pm the next working day)

Colissimo: from €13 (delivery within 48 hours)

🌍 International delivery charges:

Mondial Relay (Belgium, Netherlands, Luxembourg, Spain, Portugal): from €5.80

GLS Europe: from €11.50

Colissimo Europe: from €13.50

Chronopost Europe: from €11.50

Colissimo DOM-TOM: from €21.30

Colissimo International: from €35.20

⏳ Timescales are given as a guide only and do not include the preparation time (2 to 3 working days).

I'd like to change my delivery address — how do I do that?

If your order hasn't yet been passed to our workshop, we can update the delivery address. Contact us as soon as possible at hello@mezameparis.com.

⚠️ If your order is already being prepared, we will no longer be able to make changes.

Can I change my carrier?

🚚 Unfortunately, no. Our logistical constraints mean we are unable to change the carrier once an order has been confirmed.

How long will it take to receive my order?

It all depends on the delivery method chosen and the destination country. You'll find full details on our carriers, timescales and rates on the Delivery & Returns page.

📌 Please note:

Our workshop is open Monday to Friday.

Orders are generally prepared within 2 working days and dispatched within 3.

These timescales may be slightly longer during busy periods (Christmas, promotions…).

How can I track my order?

Once your order has been prepared, you'll receive a dispatch confirmation email.

📦 To track your order, simply click on "Track my order" in the email to access the carrier's tracking page.

Can I delay the delivery of my order?

🚚 Unfortunately, we cannot delay the dispatch of an order.

📌 If you are not in when delivery is attempted, your parcel will be left at a pick-up point depending on the carrier selected.

I have a problem with my delivery — what should I do?

If you're experiencing a problem with the delivery of your order, contact our customer care team by email at hello@mezameparis.com. We'll do everything we can to help resolve the situation with the carrier.

I was charged extra customs duties — can you reimburse me?

📦 For any order shipped outside mainland France, customs duties may apply. These are not included in the price of your order and remain your responsibility.

⚠️ We cannot estimate these charges in advance, and we cannot reimburse them. More information is available in our Delivery & Returns section.

I wasn't able to collect my order from the pick-up point — what should I do?

If your order was not collected in time, it will be returned to us.

📌 Our customer care team will contact you to arrange:

✔️ A new dispatch (re-delivery costs will be at your expense).

✔️ A refund if you do not wish to have it resent.

I'd like to return my order for an exchange or refund because I've changed my mind

📩 Before making your return, please contact us via the following form

✔️ You can choose between an exchange, a gift voucher or a refund.

Return conditions

📆 Timeframe: You have 14 days from receipt of your order to make a return.

📦 Condition of the product: The returned item must be intact, unwashed and in its original packaging.

🚚 Return costs: For all returns within mainland France, we'll send you a prepaid label. Return costs are the customer's responsibility (€7 for a mat, €5.50 for other products). They will either be deducted from the refund or invoiced in the case of an exchange.

For all returns outside mainland France, please contact us by email.

ℹ️ In the case of an exchange due to a change of colour for a mat, only the cover is concerned by the exchange. The foam pieces are not replaced.

📌 Important: Please remember to include your order reference in the parcel to help us process it quickly.

Tips for a safe return

👉 Important: we strongly recommend that you keep the proof of postage given to you by the carrier. Without this document, we cannot accept liability in the event of loss or non-receipt of the return.

What happens after my return is received?

📩 As soon as we receive your parcel, we'll send you a confirmation email and proceed with the exchange or refund according to your choice.

FAQ PRODUCTS

The life mat

What age is our life mat designed for?

Honestly? From birth to 99 years old!

Much more than a simple play mat, our life mat is designed to grow with your child and your family. Thanks to its modularity and its activity covers, it adapts to every stage of life: sensory play, motor development, games, quiet time, spare bed for sleepovers… Because there's truly no age limit on comfort!

What does a life mat consist of?

Our life mat is made up of:

✔️ 2 foam pieces (or 3 for the king-size format)

✔️ A non-removable water-repellent mattress protector to protect the foam

✔️ A printed cover fitted with 2 zips to insert each foam piece + an extension cover (for the king-size version)

📦 Every life mat (including king-size) comes with a tote bag for easy carrying.

Can you tell me more about the foam in the life mat?

We selected our foam with the help of early childhood professionals to ensure it meets babies' needs in terms of motor development:

Thickness: 2.5 cm

Firm: so your baby can feel their own weight and movements

Cushioned: to absorb any bumps

Optimal density: to stand the test of time (and, most importantly, comfortable for us parents too 😉)

Oeko-Tex and CertiPur: because you're trusting us with what you hold most dear

What is the difference between your fabrics?

To help you choose, here's a summary of the textures:

Cotton: feels "like a shirt fabric"

Sweat: feels "like a cosy sweatshirt"

Cotton / Linen: feels "like a slightly textured cotton-linen blend"

Waterproof: feels "like leather"

What is the difference between a standard life mat and a king-size?

The standard life mat consists of 2 foam pieces measuring 60x120 cm, assembled under a cover with a zip on each side. Final size: 120x120 cm.

The king-size life mat includes a standard mat + a 60x120 cm extension, attached using the 3 press studs under the cover.

📌 Good to know:

✔️ The extension is sold separately for a later purchase.

✔️ If a print is nearly out of stock, we recommend getting it before the collection ends (announcements are made on our social media).

How do I set up my life mat?

📦 Waterproof life mat

Great news! Waterproof life mats are sent already covered. All you have to do is take it out of its tote bag and EN-JOY! ✨

📦 Cotton / sweat / cotton-linen mat

1️⃣ Wash the covers as soon as you receive them so they fit snugly:

Temperature: 30°C

Air dry

✔️ Cotton / cotton-linenAround half a day

✔️ SweatUp to a full day

2️⃣ Insert each foam piece into the printed cover

📌 A little tip for a perfect finish:

The mattress protectors sewn onto the foam pieces are slightly larger to make it easier to put them on by hand. We've reduced this extra as much as possible, but a slight gap may remain.

To avoid visible creases on your covered mat, follow this tip:

✔️ Take each foam piece by the short side where the mattress protector is closed.

✔️ Give it a firm shake in the air, just like putting a duvet cover on.

✔️ The excess will gather to one side, and once inserted into the zip cover, it will no longer be visible!

Can you explain how the activity cover system works?

Our activity covers are designed with a flap system so they can be fitted in one simple move over the life mat, just like a book cover. Once the activity is over, simply remove it to get your original mat back.

We offer different activity covers depending on:

✔️ Your child's age:

Sensorielle (0–15 months)

Wonderland, circuit (from 2 years)

In the city, coloriage (3–4 years)

✔️ The use:

Waterproof (ideal for messy activities)

Moumoute (ultra-soft version for quiet time)

📌 The activity cover is designed for the standard size, but the extension can be added by fastening the central press stud to enlarge the play space.

⚠️ Exception: the Moumoute cover is available in both standard and king-size.

Is it possible to change the mat cover?

Yes, of course! All our covers are sold separately, making it as easy to switch covers as changing your shirt — just two quick zips!

Can your mat travel by plane?

📦 Dimensions of the mat when packed:

Standard: 64x64x13 cm

King-size: 64x64x18 cm

✈️ You have several options for transporting it:

In the hold protected in its original plastic mailing bag or a baby travel bag

In certain suitcases or vacuum compression bags to save space

Can I use my mat outdoors?

Yes! Our mat is made for adventures.

✔️ Mats in cotton, sweat fabric and cotton-linen have a water-repellent coated backing, which means you can use them outdoors. If something spills, a quick wipe with a sponge does the trick.

⚠️ If the mat is placed on a damp surface (e.g. dewy grass), check that the foam pieces aren't damp after use. If needed, remove the covers and leave the foam to dry in the open air.

✔️ We also offer a Waterproof range (front and back) for effortless outdoor use — just wipe clean with a sponge.

How do I care for my life mat?

✔️ Cotton, organic sweat and cotton-linen covers:

Machine washable at 30°C (with similar colours)

Air dry

Ironing possible on the front side only (avoid the coated back to preserve the water-repellent finish).

✔️ Waterproof covers: clean with a sponge and an antiseptic product if needed.

✔️ Foam pieces protected by non-removable water-repellent mattress protectors:

If soiled, scrub with soap and water.

In case of a ca(t)astrophe, the foam pieces can be machine washed at 30°C (one at a time, air dried flat).

Can it be used as a spare bed?

🛏️ Yes, absolutely! It's perfect for sleepovers or nights away on holiday.

Fun fact: The founder's daughter slept 18 months at the foot of her bed on her life mat!

Can two mats be joined together?

✔️ Yes, thanks to our XXL kit, available in the accessories section, which lets you connect two standard mats.

I'm worried the press studs on my mat will scratch my floor

No worries! If you're not using an extension, you can protect your floor with our rubber press stud covers, available in the Accessories section.

Are your collections permanent?

We offer timeless prints, but we also love creating new designs. So some collections do get discontinued after more than 12 months.

📢 To make sure you never miss out, follow us on our social media, where we announce the end of collections and last remaining stock!

The Waterproof range

How do I care for my waterproof mat or cover?

To care for your waterproof mat, we recommend cleaning with a sponge and water, and if necessary, a suitable antiseptic product.

⚠️ Machine washing is not recommended.

📌 Precautions when exposed to water:

✔️ If your cover or mat has been exposed to a lot of water, we recommend removing the covers from your life mat and leaving the foam pieces to air dry to avoid any moisture. Indeed, slight water infiltration may occur at the seams.

✔️ For the waterproof cover, also make sure it is completely dry before storing it to prevent any moisture build-up.

📦 Long-term storage:

If your waterproof cover is not permanently on the mat, it's best to store it rolled up to prevent marbling marks.

👉 If marks do appear, they can be reduced with a quick iron on the reverse side.

What is the difference between the zip waterproof cover and the flap waterproof cover?

1️⃣ The zip waterproof cover

✔️ Made from the same material on the front (printed or plain) and the back (plain grey).

✔️ Fitted with two zips on each side to insert the foam pieces and assemble the life mat.

✔️ Ideal for minimal sponge-clean maintenance, perfect for childcare settings or intensive use.

2️⃣ The flap waterproof cover

✔️ Works like our activity covers, with flaps allowing you to position it in seconds over a fabric mat.

✔️ Designed for those who want to use their mat day to day with a fabric cover, but want to be able to protect it quickly for a messy activity.

✔️ The back and corners are made from water-repellent coated fabric, similar to the back of the fabric covers on our life mats.

Which cover should you choose?

🛑 Can't decide between the two? Here's a quick summary to help you make up your mind:

✔️ You want minimal upkeep (sponge only) and/or you run a childcare settingGo for a waterproof mat with a zip cover.

✔️ You love the feel of fabric day to day but want to protect your mat for certain activitiesChoose a mat with a cotton cover + a flap waterproof cover.

The extension system

How does it work?

The extension attaches to the life mat using the 3 press studs fixed to the underside of the covers.

📌 Compatibility with older models

✔️ If your life mat was purchased before January 2022, your cover may not be fitted with press studs.

To make it compatible, you can purchase our DIY extension kit, available in the accessories section.

This kit allows you to sew 3 press stud strips onto the back of your cover, making it compatible with our extension.

Can I add an extension to an extension?

🛑 If you want to add multiple extensions, that's essentially the same as joining two life mats together!

✔️ In that case, you can connect them with our XXL kit (in the accessories section).

✔️ If you'd like to add several extensions, that's possible with the DIY kit and its 3 press stud strips to sew on. You can then add as many extensions as you like!

Why is there a colour difference with my extension bought later?

🌞 A colour difference may appear if you buy your extension several months or years after your life mat.

💡 Why? Light, even indirect, has a natural effect on colours over time (just like a mark left on a wall or a curtain exposed to sunlight).

📌 Not to worry: this difference will fade with time and use.

Activity covers

Can I buy a life mat that already comes with an activity cover?

No, we don't offer the life mat with an activity cover in place of the zip cover.

💡 Why?

✔️ The foam pieces, when not assembled inside a zip cover, cannot be folded or transported easily.

📌 How to go about it?

1️⃣ Buy a life mat, which includes 2 (or 3) foam pieces and a zip cover of your choice.

2️⃣ Then add an activity cover, which sits easily on top thanks to its 4 flaps.

How do I position an activity cover on a king-size life mat?

📌 Activity covers, including the sensory cover, are designed to be fitted onto a life mat in standard format.

👉 When using with an extension:

✔️ The extension attaches to the central press stud, between the two side flaps of the activity cover.

⚠️ Exception: only the Moumoute cover is available in both standard and king-size.

The sensory cover

From what age is the sensory cover recommended?

👶 The sensory cover is designed to gently stimulate babies from 0 to 15 months.

I've lost the accessories that came with my sensory cover — what should I do?

✔️ Lost the rattle?

No worries! You can order a new one from the Accessories section of our website.

✔️ Misplaced the user guide?

Send a request to our customer service team at hello@mezameparis.com, and we'll send you a copy.

My baby seems to be losing interest in the sensory cover — what should I do?

At Mèzamé, we truly believe in "less is more" when it comes to early development. A well-balanced development is built above all on:

✔️ The presence of parents (and perhaps siblings to spice things up 😉)

✔️ Appropriate materials, without overstimulation

✔️ A respected rhythm, because they'll have plenty of time to live in a world where everything moves fast!

That's why our sensory cover was developed with a team of early childhood professionals, incorporating around ten essential stimulations to support babies' development from 0 to 15 months.

💡 Tip: Just as it's recommended to rotate toys and rattles available to a baby every 2 to 3 weeks, we suggest alternating time with and without the sensory cover.

🌀 Your baby will rediscover it with fresh eyes and new skills.

For example:

👉 At 12 weeks, they'll start to grasp the rattle.

👉 At 9 months, they'll love finding it hidden in the gingham pocket!

The Wonderland cover

From what age is the Wonderland cover recommended?

🌍 The Wonderland cover is recommended from 2 years old. It invites children to explore the animal world in its natural habitat.

Where can I find the animals pictured on your website?

🐾 For our photo shoot, we used figurines:

✔️ In plastic: Papo, Schleich

✔️ In wood: Holztiger

📌 You can find them at your usual retailers and your favourite shops.

The On the Road circuit cover

From what age is the On The Road cover recommended?

🚗 The On The Road cover is recommended from 2/3 years old for little ones who are passionate about vehicles.

Where can I find the cars pictured on your website?

🚙 We used vehicles from the brand Candylab for our shoot.

📌 You can find them at your usual retailers and in your favourite shops.

The In the City cover

From what age is the In The City cover recommended?

🏙️ The In The City cover is recommended from 3 years old, ideal for imagining and building your own city.

Where can I find the figurines pictured on your website?

🚖 For our photo shoot, we used:

✔️ Vehicles: Candylab

✔️ Figurines: Sylvanian Families & Playmobil

📌 You can find them at your usual retailers and your favourite shops.

The OMY x Mezamé colouring cover

From what age is the Coloriage x OMY cover recommended?

🎨 Recommended from 3/4 years old, and even younger for the Seek and Find!

Which felt-tip pens should I use with the Coloriage x OMY cover?

✏️ Only washable felt-tip pens should be used, whether bought on our site or elsewhere, as long as they are genuinely washable.

Can my mat get stained under the Coloriage x OMY cover?

Not at all! We've added a lining beneath the cover to prevent any stains on your mat.

I've lost the Seek and Find booklet — what should I do?

📩 Simply get in touch with our customer care team at hello@mezameparis.com.

The flap waterproof cover

What is the difference between the zip waterproof cover and the flap waterproof cover?

1️⃣ The zip waterproof cover

✔️ Made from the same material on the front (printed or plain) and the back (plain grey).

✔️ Fitted with two zips on each side to insert the foam pieces and assemble the life mat.

✔️ Ideal for minimal sponge-only cleaning, perfect for childcare settings or intensive use.

2️⃣ The flap waterproof cover

✔️ Works like our activity covers, with flaps that let you position it in seconds on top of a fabric mat.

✔️ Designed for those who love using their mat day to day with a fabric cover, but want to be able to protect it quickly for a messy activity.

✔️ The back and corners are made from water-repellent coated canvas, similar to the back of the fabric covers on our life mats.

Which cover should you choose?

🛑 Not sure which one to go for? Here's a quick summary to help you decide:

✔️ You prefer minimal upkeep (sponge only) and/or you're a childcare settingGo for a Waterproof mat with a zip cover.

✔️ You love the feel of fabric day to day but want to protect your mat for certain activitiesChoose a mat with a cotton cover + a flap waterproof cover.

The Moumoute cover

Why does the Moumoute cover seem too big when it arrives?

🧸 Our Moumoute cover is made from organic cotton, a delicate fabric that reacts on its first wash.

📌 That's why it's sold looser when new.

✔️ As soon as it arrives, we recommend you wash it at 30°C, then tumble dry it.

✔️ This will allow the loops to plump up and regain all their softness.

Bedding

What material is your bedding made from?

🛏️ Our bedding is made from Oeko-Tex cotton jersey.

💡 Why jersey?

✔️ Jersey is a knitted weave, which makes it incredibly soft and stretchy.

✔️ As soft as your favourite t-shirt, fluid and cocooning…

✔️ And of course, it's sprinkled with sleepy-time magic for even sweeter nights! ✨

Why do your duvet covers have a button fastening?

🧵 Because it's the most practical and long-lasting solution!

✔️ Envelope closure ❌: the duvet always ends up escaping.

✔️ Zip fastening ❌: we found that it holds up less well through repeated washes over time.

✔️ Button fastening ✅: ultra-practical, durable, and on top of that… our buttons are personalised Mèzamé ones — and they're absolutely gorgeous! 😍

Can I choose the pillowcase size in the bedding sets?

📌 No, the bedding sets are already packaged at our workshop in Portugal.

✔️ Baby setPillowcase 40x60 cm

✔️ Child setPillowcase 65x65 cm

📦 Each set comes in a lovely drawstring pouch.

💡 Need a different size?

No problem! Pillowcases are also sold individually.

The nursing pillow: the Roomate

What is your nursing pillow filled with?

🛏️ At Mèzamé, we chose a pillow-style filling made from Oeko-Tex certified polyester.

💡 Why this choice?

✔️ More comfortable than microbeads

✔️ More durable over time

✔️ Adaptable: when new, it is plump and firm, but it gradually moulds to your preferred positions with use.

Is the cover compatible with my old nursing pillow?

📏 Our covers are sold separately and measure approximately 170 x 30 cm.

✔️ They are compatible with most nursing pillows on the market, which typically range in size from 150 to 180 cm.

I've lost the guide that came with my nursing pillow — what should I do?

📩 No worries! Simply get in touch with our customer care team at hello@mezameparis.com.

Storage bags: (mini) Ciao Bazar

Which size of Ciao Bazar would you recommend for me?

🧺 Our two storage basket sizes each have their own distinct use:

✔️ The large size – Ciao Bazar

→ Ideal for storing bulky items:

Toys, soft toys, dirty laundry

Everything you want to pile up and hide away thanks to its ultra-practical drawstring closure.

✔️ The small size – Mini Ciao Bazar

→ Perfect for organising and sorting:

Small toys by category (animals, building blocks…)

Nappies close to the changing table

📌 Need to hide things or pile them up? Go for the large size.

📌 Need to sort and organise? The Mini Ciao Bazar is your best friend!

How do I clean the (mini) Ciao Bazar?

⚠️ Machine washing is strongly discouraged due to the filling and the leather handles (on the large size).

🧼 In case of a stain:

✔️ Gently clean by hand with a damp cloth and mild soap.

Accessories

I already have several covers — can I buy just the foam pieces?

✔️ Yes, of course! In the Accessories section, we offer:

Foam pieces sold individually

A pack "2 foam pieces + tote bag"

📦 Perfect for completing or refreshing your life mat!

How do I clean the (mini) Ciao Bazar?

⚠️ Machine washing is strongly discouraged due to the filling and the leather handles (on the large size).

🧼 In case of a stain:

✔️ Gently clean by hand with a damp cloth and mild soap.

Can't find the answer to your question? Drop us a message!